Confidentiality
 Confidentiality.
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How do we ensure the confidentiality of your data?

Dcycle follows the General Data Protection Regulation (GDPR) applicable from 25 May 2018.

Dcycle is committed to the highest IT security standards to support our business processes. Your information will only be visible to users you invite to your company profile. 

All our staff are trained in information security and confidentiality and are subject to a mandatory annual risk analysis. In addition, each employee signs a confidentiality agreement that remains in force after his or her eventual departure from Dcycle. 

Access rights to the documents you provide are appropriately monitored and are always commensurate with the responsibilities of each job position. All access rights are reviewed twice a year.

– Secure Storage

All data is stored in Digital Ocean and Amazon Web Services data centres that are AICPA SOC 2 Type II certified. In addition, they hold Cloud Security Alliance (CSA) Level 1, which covers fundamental security principles across multiple domains to help cloud service customers assess all types of risks.

They also have the following certifications in their various data centres and systems: SOC 3 Type II, ISO/IEC 27001:2013, Payment Card Industry Data Security Standard (PCI-DSS), System and Organisation Controls (SOC), Federal Risk and Authorization Management Program (FedRAMP) and Health Insurance Portability and Accountability Act (HIPAA).

– Secure connection

Our platforms use a secure https:// connection, with a personal login and password.

All online payments are secured through Stripe. Please contact hello@dcycle.io for more detailed information.

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Will the data I provide during registration be kept confidential?

Most of the information about your company that you are asked to provide during registration is public: company name, industry, size or location.

The data provided during the registration stage allows Dcycle to profile your company and create a customised sustainability assessment analysis.

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Are my answers and documents treated confidentially?

Your analysis and the answers you provide are considered confidential, as defined in the terms and conditions. Your business partners will only be able to see the results of your assessment if you invite them to the platform, as well as the documents you choose to share with them.

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How will Dcycle use my documents? Who has access to my documents?

The documents provided for the assessment will only be used to support your sustainability assessment and will not be shared with anyone.

Dcycle is fully committed to ensuring the security of our clients’ data and providing highly secure cloud solutions.

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What are the legal requirements applicable to my documents?

As set out in the General Terms and Conditions, all data you provide must be accurate, true and complete. In addition, it is your responsibility to ensure that the data complies with all applicable legal requirements, in particular, the company must take appropriate measures to ensure compliance with all requirements relating to the privacy of personal data.

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Will the results of my assessment be kept confidential?

Dcycle is fully committed to ensuring the security of its customers’ data and providing highly secure online solutions.

Your assessment results will be kept strictly confidential and will only be shared with individuals or companies to whom you provide access. Once you give access to a business partner, employee or stakeholder, they will have access to the results of your subsequent assessment if you do not block their access.