FSB reduces stakeholder survey administrative burden by 20–25% through automation
From manual distribution, tracking and evaluation of stakeholder surveys to fully automated processes with real-time tracking.
FSB is an internationally operating manufacturer of architectural hardware, door handles and system solutions headquartered in Bad Salzuflen. As an industrial company, it faces increasing ESG requirements from customers and regulators.
Before
The starting point
High manual effort for surveys
Distributing, tracking and evaluating stakeholder surveys required significant administrative resources.
No visibility on response status
Without real-time tracking it was unclear which stakeholders had responded and which were still outstanding.
After
What changes with Dcycle
Automated survey distribution
Stakeholder surveys are sent automatically with configurable reminders and deadlines.
Real-time response tracking
Always visible which stakeholders have responded so targeted follow-ups can be made.
Results
Results that transform the business
20–25%
reduction in administrative workload
"Automated survey distribution with real-time tracking has significantly reduced our administrative burden. We can now focus on the content rather than the coordination."
FS
Team FSB
ESG & Stakeholder Management
Support
Support designed for industrial companies
FSB was supported in setting up automated survey processes and received help configuring stakeholder-specific templates.
- Setting up automated survey distribution
- Configuration of reminders and deadlines
- Stakeholder segmentation
- Integration with materiality analysis